Return Policy

All ASCEND Products are covered by ASCEND's Customer Product Refund Policy. If the Product is found defective or not to your satisfaction:

You are entitled to Return it within 30 days from the date of delivery for a full refund. The Invoice for the purchase should be available upon Return of the products. This Policy does not apply to Products that have been Intentionally damaged or mishandled. If you have any questions, please contact our customer care number +91 98112 23455 or email us at customercare.ascend@gmail.com.
After the final processing of “Product Return for Refund” as per our refund policy, it may take 7 to 14 banking days for the refunded amount to be credited back to the concerned originating account of the customer.

Cancellation Policy

Customers will have an option to cancel their orders through the dashboard when they login into their profile.

Customer needs to initiate the order Cancellation within the next business day after the Payment. In case the order has already been shipped, they need to approach the customer care on +91 98112 23455 or email to customercare : customercare.ascend@gmail.com directly and get the order cancelled with Refund.

Product should not be opened/used and should be in a Marketable Condition.